GENERAL QUESTIONS

What is Oxy Happiness?

Oxy Happiness is a wellness and relaxation club where you can enjoy spa treatments, Jacuzzis, steam baths, and wellness programs.

Where is Oxy Happiness located?

Oxy Happiness is located in Charummoodu, Trivandrum, Kerala 695584.

What services do you offer?

We offer massages, spa treatments, Jacuzzis, swimming spas, steam baths, wellness programs, and private event hosting.

Is Oxy Happiness open to everyone?

Yes! Anyone can visit, but members get exclusive access and benefits.

Do I need to book in advance?

Yes, we recommend advance booking to ensure availability for spa treatments and facilities.

MEMBERSHIP DETAILS

What is the Oxy Happiness Membership?

It is a special program that gives members exclusive access to spa facilities, discounts, and priority bookings.

What are the types of memberships?

We offer one-year, three-year, and five-year memberships with different benefits.

Can I use Oxy Happiness without a membership?

Yes, you can, but members get priority access, discounts, and extra benefits.

How can I apply for a membership?

You can apply online through our website or visit our center for registration.

What documents are needed for membership?

You need a photo ID (Aadhaar/PAN/Passport), a passport-size photo, and payment proof.

PRICING & PAYMENT

How much does membership cost?

One-Year Membership: ₹65,000/-

Three-Year Membership: ₹99,000/-

Five-Year Membership: ₹1,49,000/-

Are there any discounts available?

Members get discounts on spa services, event bookings, and special promotions.

Can I pay for membership in installments?

Yes, membership can be paid in three installments.

Is the membership fee refundable?

No, membership fees are non-refundable.

What payment methods do you accept?

We accept UPI, bank transfers, debit/credit cards, and cash payments.

FACILITIES & SERVICES

What wellness facilities can I use?

You can access Jacuzzis, swimming spas, steam baths, massage chairs, and relaxation zones.

Do I get unlimited spa and massage sessions?

No, spa and massage sessions are limited per membership type.

Can my family use my membership?

Yes, in some membership plans, family members get access once or twice a month.

Are private events allowed?

Yes, members can book our venue for family functions, get-togethers, and private celebrations.

Is there a dress code for using the facilities?

Yes, guests must wear appropriate swimwear in water areas and maintain a neat appearance.

SPA & WELLNESS SERVICES

What types of massages do you offer?

We offer full-body massages, Thai massages, and relaxation therapies.

Can I book a personal spa session?

Yes, advance booking is required for all spa sessions.

Are spa treatments safe for everyone?

Yes, but if you have health conditions, consult a doctor before booking.

Do I need to bring anything for my spa visit?

No, we provide towels, robes, and other necessities for your session.

Are wellness programs available for children?

Some programs are for adults only, but there are family-friendly options available.

EVENTS & CELEBRATIONS

Can I book Oxy Happiness for a private event?

Yes, we offer event spaces for birthdays, reunions, corporate meetings, and private celebrations.

What is included in event bookings?

You get venue access, seating arrangements, wellness add-ons, and catering options.

Do you offer catering for events?

Yes, we have customized menu options available for your event.

Can non-members host events?

Yes, but members get special discounts and priority bookings.

How far in advance should I book an event?

We recommend booking at least 2 weeks in advance to secure your date.

RULES & GUIDELINES

Are children allowed at Oxy Happiness?

Yes, but children must be supervised at all times.

Is alcohol allowed in the premises?

No, alcohol and smoking are strictly prohibited.

Can I bring outside food?

No, outside food is not allowed but we have dining options available.

What if I lose something at Oxy Happiness?

We are not responsible for lost or stolen items. Please take care of your belongings.

Is photography allowed?

Yes, but guests must respect the privacy of others.

TRAVEL & ACCOMMODATION

Is Oxy Happiness pet-friendly?

Yes, pets are welcome in designated areas.

Do you offer accommodation?

We do not have rooms, but we have partner hotels for your stay.

Is parking available?

Yes, we have ample parking space for all visitors.

Do you provide travel assistance?

Yes, we have a travel desk to help plan your trip.

Are there tourist attractions nearby?

Yes, there are many scenic and cultural spots around Oxy Happiness.

SAFETY & HEALTH MEASURES

Are your facilities cleaned regularly?

Yes, we follow strict hygiene and sanitation protocols.

Do you have lifeguards in water areas?

Yes, trained lifeguards are always present for safety.

What medical precautions are taken for guests?

We have first-aid facilities and trained staff for emergencies.

Can pregnant women use spa facilities?

Some services are not recommended for pregnant women—please consult a doctor.

Are there any restrictions for guests with medical conditions?

Guests with serious medical conditions should seek medical advice before using the facilities.

HAVE MORE QUESTIONS? CONTACT US!